top of page



I’m a Shipping Policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!


I'm the second paragraph in your Shipping Policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Cancellation & Refund Policy

Bloom Buddy is a complete ecosystem providing solutions for mental, behavioural, and neurodevelopmental care through the use of certified professionals (Partner). Where a Partner cancels a service or paid online event before it begins or if a paid online event is canceled due to a violation of any of our terms, you will be entitled to a refund.

Where you purchase admission to an online event OR have secured an appointment with one of our Partners to receive a service either via our online services or offline, can request a refund for any reason up prior to the scheduled start time. However, the following shall apply:

  1. Cancellations made 7 days or more in advance of the event date will receive a 100% refund. Cancellations made within 3 – 6 days will incur a 20% fee. Cancellations made within 48 hours of the event will incur a 30% fee.

  2. If the cancellation is at 24 hours or less in advance of an event (online or offline) or a service, you will not receive a refund. However, you may receive a gift certificate to be used for future events or towards rescheduling for a service.

  3. Clients and Guests are allowed to transfer their fully paid reservations for an event or service to a third party by notifying us via email –


Where a Partner reschedules a paid online event before it begins, you may request for full refunds OR, may decide to receive a gift certificate for future events by sending an email to

All refunds and cancellations shall not include surcharges due to Bloom Buddy and relevant transfer/bank charges. 

bottom of page